Terms and conditions

Please carefully read this document, by ticking the check box (considered as a signature for understanding and acceptance) while booking, you confirm your adhesion of every clause and conditions.

Booking: payment and deposit

  • The payment is possible by the main credit cards and Paypal.
  • Anticipated payment is 50% of the total amount due for the whole stay.
  • Balance can be paid on site by credit card.
  • The rate is daily for the entire apartment, as described in detail on the website.
  • Costs include VAT and final cleaning.
  • The city tax is not included.

City tax

At the check-in, our guests are also expected to pay in cash the city tax of 3,00 € per person, laid down by the Regulation of the municipality of Sorrento, for every night spent on the local territory, for a maximum duration of 7 nights, from April the 1st till October the 31st – the minors are exempted.


  • 5 days stay: 5% discount
  • 1 week stay: 10% discount.
  • 2 weeks stay: 15% discount.
  • 28 days stay: 20% discount.

Booking confirmation

Once completed the reservation, you will receive a confirmation e-mail with: your personal data, the period of stay, the total price, the amount paid as advanced payment and the balance to pay, as well as the check-in and check-out time and the telephone number of the manager of the Villa Tozzoli House.

There will also be linked:

1. terms and conditions of cancellation, damage deposit and the rules of the Villa Tozzoli House.

Cancellation policy

In order to cancel your reservation, you have to send an e-mail to info@villatozzolihouse.com

  • To cancel your booking and obtain refund of the initial advance, cancellation have to be made 14 days before the date and the check-in time (4:00pm Ita).
  • For cancellations made within 14 days before the check-in date and time (4:00pm), there is no refund.
  • No-show won’t foresee any refund.
  • Early leaving will entail the payment of the whole due amount.

Check-in and Check-out

It is possible to check-in from 4:00pm to 7:00pm; in case of need or unforeseen events, please immediately communicate the time of your arrival by writing an e-mail to the address info@villatozzolihouse.com, or by calling the number indicated in the booking confirmation email. Early check-in will only be possible upon availability and preparation of the apartment.

Please provide a valid phone number, in order to be contacted if necessary when you are arriving and during your stay.
Our guests must check-out before 10:00am.

If the guests need an early check-out they have to communicate promptly. The Host usually comes to the apartment at 09.50am for the formalities and to say goodbye. It is required to have already packed the luggage and thrown away the garbage according the instruction inside the apartment.

Damage deposit

By accepting the terms and conditions of booking, guests accept that a damage deposit of 400€ have to be paid at the check-in, as guarantee for possible damages to the apartment, its furniture or equipment, or surrounding spaces.

Damage deposit can be paid by cash or by a valid credit card (pre-authorized payment).

The cash damage deposit is fully got back when checking out, after a check of the apartment. The damage deposit pre-authorized on the credit card, will be unlocked and got back of the guests’s availability according to the company credit card.
In case the guests were responsible for higher damages than the damage deposit, the exceeding amount will be due either by cash, when leaving the building, or by credit card; in any case without prejudice to the right of a compensatory redress.

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